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VoIP Phone Service Frequently Asked Questions

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Frequently Asked Questions
Here we have compiled a list of the most often asked questions about voip phone service. If you have a question about a specific provider, please navigate to that providers faq page.

Question	Answer
Do I really need high speed internet to use VoIP phone service?	Yes, dial up internet service is just not fast enough. You need to have dsl or cable for VoIP to work properly.
Where can I get high speed internet service?	High Speed Internet Service
Can I make calls while I'm on the internet?	Yes, as long as you have a router.
Can I use my regular telephone with VoIP phone service?	Yes.
Can I get the same features as I get from the phone company?	Yes, you can actually get more features, and even manage them online with some of our providers, and they are usually included in the cost of the service.
Is the call quality as good as traditional phone service?	Yes, call quality is actually better because it is entirely digital.
Do I pay extra for long distance calls?	Depends on the plan, long distance is included with many plans.
Do I pay extra for international calls?	Depends on the plan, some plans have unlimited international calls.
Can I get a toll free number?	Yes, our providers all offer business plans with available toll free service.
Can I use my fax machine with VoIP?	Yes, most of our business plans offer fax lines.
What is softphone?	Softphone is computer interface that allows you to make calls from your pc or laptop without a telephone. This allows you to use your computers microphone and speakers, or a headset, if you wish.

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